C.I.A. Services Customer Service Center

Contact one of our Community Specialists at CustomerCare@ciaservices.com | 713-981-9000 or toll-free at 866-219-0563. 

*Customer Service Center is open Monday through Friday from 9 am to 8 pm 

Visit C.I.A. Services, Inc. at www.ciaservices.com 

*Please Note: You will be redirected to C.I.A. Services, Inc. by clicking the link.

Need an amenity access card? Request your cards through our resident app or website at www.mycrosscreekranch.com. The app is available for download on the App Store for Apple iPhone users and the Play Store for Android users. Search “Cross Creek Ranch” when looking for the app for download.

North Office Office (Management Team Location):

8 am to 6 pm Monday through Friday. Closed on Holidays. Our Customer Care team is available by phone from 8am to 8pm.

8811 FM 1960 Bypass Road Suite 200
Humble, Texas 77338

Phone: 713-981-9000
Fax: 713-981-9000

Southwest Office (Correspondence Location):

Hours: 9 am to 6 pm Monday through Friday. Closed on Holidays 

3000 Wilcrest Drive, Suite 200
Houston, Texas 77042-3390

Directions: From the West Sam Houston Parkway (Beltway 8) feeder road, turn west onto Richmond Avenue. Drive 0.8 miles to Wilcrest and turn right. Turn left into the building parking lot at the 2nd or 4th esplanade cut.